Privacy Policy for Momos Track

Effective Date: June 22, 2025

Momos Track

At Momos Track, operated by Mr. Ravi Vora, we are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the website.

1. Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you visit our website, register on the site, place an order, fill out a form, or interact with our services. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address, delivery address, and payment information (though actual payment details are processed by secure third-party payment gateways and not stored directly by us).
  • Order Details: Information related to your purchases, such as items ordered, order history, and preferences.
  • Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, device information, and other technical data collected automatically when you access our website
  • Usage Data: Information about how you use our website, such as pages viewed, time spent on pages, click patterns, and other analytical data.
  • Communication Data: Records of your correspondence with us, including emails, chat messages, or phone calls.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Orders: To fulfill and manage your orders, process payments, and deliver your Food.
  • To Improve Customer Service: To respond to your inquiries, requests, and support needs more effectively
  • To Personalize User Experience: To understand how our users as a group use the services and resources provided on our site, and to tailor our offerings to your preferences.
  • To Personalize User Experience: To understand how our users as a group use the services and resources provided on our site, and to tailor our offerings to your preferences
  • To Send Periodic Emails: To send you information and updates pertaining to your order, company news, updates, related product or service information, etc. You may opt-out of marketing communications at any time
  • For Marketing and Promotions: To send you promotional offers, newsletters, and information about new products or special events, provided you have opted in to receive such communications.
  • For Security and Fraud Prevention: To protect our website and services from unauthorized access, fraud, and other illegal activities
  • To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site:

  • Encryption: We use encryption technologies (like SSL/TLS) to protect data transmitted between your browser and our website.
  • Access Control: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services.
  • Third-Party Security: We choose third-party service providers (e.g., payment gateways) that adhere to high security standards.

4. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Momos Track, our customers, or others.

5. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

6. Cookies and Tracking Technologies

Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access:The right to request access to the personal data we hold about you.
  • Rectification:The right to request correction of inaccurate or incomplete data.
  • Erasure:The right to request deletion of your personal data under certain conditions.
  • Objection:The right to object to the processing of your personal data.
  • Data Portability:The right to receive your personal data in a structured, commonly used, and machine-readable format.

8. Changes to This Privacy Policy

Momos Track has the discretion to update this privacy policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Momos Track

08, Ashwamegh complex, Medical College Rd, opp. new civil hospital, GIDC, Motipura, Himatnagar, Gujarat 383001.

Email:

Phone: +919978442188

Website: www.momostrack.com